Frequently Asked Questions (FAQs)

1. What sizes do your shirts come in?
We typically offer sizes from XS to 3XL, depending on the style. Each product page includes a size chart to help you choose the right fit.

2. How do I know which size to order?
Check the size chart on the product page for exact measurements. If you're between sizes, we recommend sizing up for a more relaxed fit.

3. What kind of shirts do you use?
We use high-quality, soft, and durable tees from trusted brands like Bella+Canvas, Gildan, and Next Level, depending on the design and fit.

4. Are your shirts unisex or fitted?
Most of our shirts are unisex unless stated otherwise. We also offer fitted and women’s styles—be sure to check the product description for details.

5. How should I wash and care for my shirt?
Turn shirts inside out, wash in cold water, and tumble dry low or hang dry. This helps preserve the print and fabric quality.

6. How long will it take to receive my order?
Most orders are processed within 3–5 business days. Shipping times vary, but you can typically expect delivery within 7–10 business days.

7. Do you offer rush shipping?
We do! Expedited shipping options are available at checkout for most U.S. orders.

8. Where do you ship to?
We currently ship within the U.S. and to select international locations. Shipping availability will be shown at checkout.

9. Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.

10. Do you accept returns or exchanges?
We accept returns or exchanges within 14 days of delivery for unworn, unwashed items. Custom or personalized items are final sale.

11. What should I do if I receive the wrong item or a defective product?
Please contact us within 7 days of receiving your order. We’ll make it right—whether that means a replacement or a refund.

12. Do you offer custom or personalized shirts?
Yes! We offer limited custom options. Contact us to discuss your idea, and we’ll see what we can do.

13. Can I cancel or change my order after it’s been placed?
We process orders quickly, but if you contact us within 24 hours, we’ll do our best to make changes before production begins.

14. Do you offer bulk or wholesale pricing?
Absolutely! Email us for wholesale pricing or large group orders—we’re happy to help.

15. What payment methods do you accept?
We accept major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

16. Is my payment information secure?
Yes. Our site uses secure SSL encryption and trusted payment gateways to keep your information safe.

17. Do you restock sold-out items?
We do our best to restock popular designs. If something is sold out, sign up for restock alerts on the product page.

18. Where are your shirts printed and shipped from?
Our shirts are printed and shipped from the U.S., using print partners that prioritize quality and speed.

19. Do you offer gift cards?
Yes! Digital gift cards are available in several amounts—perfect for any occasion.

20. How can I contact customer service?
You can reach us via our contact form or email us at sales@cyndeeceecreations.com. We typically respond within 1–2 business days.